![]() ![]() So I told him – it came down to his Google reviews. Two questions that any business owner or marketer would want to know. “How was my pricing compared to other quotes?”. ![]() When he got to my house to install the new HVAC, he asked me two things: But his Google review score and testimonials stood out, so he was my choice. He wasn’t the cheapest option, in fact he gave the second highest quote. ![]() The company I went with is just one guy, Pat, a true small business owner. This narrowed my search down to 4 companies, I had each come out to give me a quote.Įach company seemed like they would do a good job, so how did I make a decision? I did my initial HVAC research by asking family, friends, and even on a community Facebook page. And I’m not alone, 53% of shoppers say they do online research before making a purchase. We’d love to hear about your experience.But now I had to find someone to install a new heater.Īnytime I make a purchase, no matter how big or small, I always do my research. “Thanks for being a valued customer! We’d love to hear about your experience.“Please support us with your reviews and photos on Google.”.If you’re looking for ways to phrase your request, you might say: You can even add a follow-up email or text a few days after a purchase asking for a review. Ask in marketing materials: If you don’t feel comfortable asking in person, take the opportunity to ask for a review in your email signature, on your receipts, or on a card you mail with your product.Ask in person: After every positive interaction, encourage customers to share their experience online.Chances are that your loyal customers would be happy to leave you a review, but they just haven’t thought of it or don’t realize how helpful it would be for your business. The key to getting online reviews is to simply ask for them. ![]()
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